Performance Metrics and Reporting Dashboards for Banking

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The integration of huge financial data, time sensitivity and security restrictions is an extremely complex process. In this regard, the banking sector has found dashboards to be useful.

There’s no doubt your own institution grapples with humungous sets of data. Because of the large volumes of data and the manual treatment given to it, it is highly likely that you cannot make sense of these data in a way that you can fully take advantage of them.

Given that as the case, a performance metrics dashboard can fill the gap. By making available data easily analyzable and findings utilizable, you can gain insights of how well your processes are doing. Dashboard snap shots can provide a lot of information helpful in decision-making.

What can a banking dashboard can provide?

Here is a quick look on what information a banking dashboard can provide:

  • A dashboard can give you information on the performance of your new products and effectiveness of your pricing policies.
  • With it, you can also gain insights on performance problems. In this regard, you can make use of the dashboard’s drill-down performance.
  • The dashboard will enable you to view of real-time operational information. Specifically, the dashboard will give you information on credit risk, operation risk, sales team performance, and service utilization.
  • With this tool, you can do analysis on profitability and perform margin analysis.
  • The dashboard will allow you to do away with periodic reporting. This is because the tool will give you information on a day-to-day basis.
  • Lastly, this tool can give you vital information of the past and present performance of your institution. What’s more is that it will give you possible scenarios for your bank in the future.

Where are the data coming from?

One of the most important features of a bank reporting dashboard is that it can show bank managers places where they can get useful data. If you have a problem on how to pick only useful data, the dashboard can show you how. Some of the places your dashboard might lead you to gather data are the following:

  • Customers – Understanding customer behavior is key to your business.
  • Transactions – How fast are transactions done? What questions do customers ask when they transact with your bank?
  • Risks – Are there emerging areas of concerns? How efficient are your risk managers?
  • Products – Do products and services need modification? Are there requests for new products from customers?
  • Payments – Are customer payments on time? What is the past payment history? Do you have risky clients’?
  • Promotions – What promotional strategies worked in the past? Are there strategies that can help drive sales?

You should also know how to categorize your data for better analyses. It should look like this:

  • Sales – Under the sales category, you have channels and business lines.
  • Credit – Under this category, you have product policy and product lines.
  • Operations – This includes bank branches and retail.
  • Marketing – Customer segmentation and product management fall under this category.
  • Technology – The dashboard will analyze performance of IT projects and operations under this category.


Here are the key benefits:

  • Risk Mitigation

With a dashboard to show you information that you need daily, you can effectively manage risks. It can show you how healthy your finances and how effective your business is being run. With this advantage on your side, it will not be difficult for you to see emerging issues in advance. Your dashboard will serve as your red-flag warning tool.

  • Growth

Expect cross-sell percentages to improve. This is because the dashboard will allow you to have a better grasp of the correlation between channels and customer segments. It can also provide you snapshots of overall achievements. With this tool, you can have the ability to drill down, group and slice-dice unit, product, department, and customer categories.

  • Efficiency

The dashboard can help you improve operational efficiency by bridging gaps found on automation. It can detect inefficiencies already existing in the process. The tool will provide you real-time analyses of channel, sales, and product performance.

  • Information Availability

The dashboard can provide key users needed information at the time when they need it, enabling them to brainstorm wit pertinent data in mind for quick decision-making. In addition, the dashboard will show you measurable data on key performance indicators.

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